Customer Service or Customer Suffering? Welcome to Nigeria

FACILITY FOCUS Kenny Akintola There is a special kind of patience that comes with being Nigerian. It is the patience to stand in a queue for two hours and still

The Briefing Africa

August 18, 2026 · 09:18 · 5 min read

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FACILITY FOCUS Kenny Akintola There is a special kind of patience that comes with being Nigerian. It is the patience to stand in a queue for two hours and still

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Customer Service or Customer Suffering? Welcome to Nigeria